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USA Shipping
The shipping cost will be visible when you add items to your shopping cart before you submit payment. Shipping for a single Speedpack is $4.50 to most US addresses (however, if you order more than one Speedpack at the same time, the shipping cost per pack is much lower).

US shipping will usually be by US Postal Service with delivery confirmation. Please allow at least 7 business days for your item to arrive, although most of our orders arrive much faster. For most small quantity orders, we use recyclable and certified biodegradable poly mailers.

International Shipping & Handling
The shipping cost will be visible when you add items to your shopping cart before you submit payment. Shipping for a single Speedpack is $15.50 USD to most international addresses, except Canada which is $11.50 USD (however, if you order more than one Speedpack at the same time, the shipping cost per pack is much lower).

Please note that any customs fees and duties imposed by the receiving country are the buyer's responsibility. International shipping will usually be via US Postal Service international mail.  ***International shipping times vary greatly by country, but please allow at least 15 to 30 days for your item to arrive. And, while not typical, some international orders have taken as long as 45 to 60 days to arrive. This huge variation in transit time has to do with some countries' customs departments which occasionally intercept some inbound packages for inspection. For most small quantity orders, we use recyclable and certified biodegradable poly mailers.

We currently have international shipping set up to these countries:
Australia

Austria

Belgium

Brazil

Canada

Chile

Czech Republic

Denmark

Estonia

Finland

France

Germany

Hong Kong

Ireland

Israel

Japan

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

Netherlands New Zealand Norway
Singapore South Korea Sweden
Switzerland Taiwan United Kingdom

*** If you live in a country not listed here and are interested in ordering, please send us an email and we may be able to set up shipping to your country.

Customer Service, Returns, & Warranty
We want you to be completely satisfied with your purchase. If you are not satisfied, please send us an email or call the phone no. at the bottom of this page or on our company page and we will try to arrange a return, exchange, or replacement. If you are located in the USA, you can return any completely new and unused item to us postage paid within 30 days of your order date. Upon receipt of your new returned item, we will promptly refund the cost of the item or exchange the item, whichever you prefer. If the return is due to our error or due to a manufacturing defect, we will also credit you for your return shipping costs and pay for shipping a replacement back to you (some of these terms may be modified slightly for international buyers.) If you have any questions, comments, feedback, or need to set up a return, please send us an email or call us.

All Dark Speed Works products have a warranty against defects in materials and workmanship for a period of one year from the date of original purchase. For the purpose of a warranty, please keep an electronic copy of your receipt and/or bill of sale.  Our warranty is expressly limited to either the repair or replacement of the product and the decision to repair and/or replace will be at the sole discretion of Dark Speed Works. If Dark Speed Works determines that a manufacturing defect exists, we will repair the product at no charge or exchange the product with a new product that is identical (or equivalent to the original product in the case of improvements or design changes to the equivalent replacement product).

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2016 Dark Speed Works         Chicago USA         312-772-3275  (voice or text)